Zendesk Recruitment Drive

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Company Name: Zendesk

Company Website: www.zendesk.com

About Company:

Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth.

More than 100,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America.

Eligibility :

BS Computer Science or equivalent experience
Experience writing automated tests using modern testing frameworks such as Capybara, Selenium, or something similar
Good understanding of a full web technology stack (React, VueJS, NodeJS, etc)
Good understanding of web application development (RESTful APIs and agile development practices)
Excellent verbal and written communication skills
Dedication to continual self-improvement

Job Summary:

Job Profile: Software Engineer in Test

Job Description:

Zendesk is looking for a Test Engineer to add to our team of motivated engineers! As a Test Engineer on our growing team, you will help us build the future of our Customer Experience and Product extensions by automating the testing of our web applications, API services, bots, and integrations.

As a Test Engineer on the team, you’ll be responsible for ensuring the releases of products are stable, reliable, user-friendly, and secure. You’ll help us innovate in the testing space, onboard testing frameworks and systems, and write automated testing strategies to help us scale our operations. You will be responsible for developing automated tests for web applications, API services, and API integrations.

Work with Managers and Engineers to develop and document automated testing strategies for new and existing products
Test new features in web applications and integrations as they are freshly developed and pushed to our testing environments
Lead testing of new apps before they are shipped
Explore with our Engineers to diagnose and solve issues as they are uncovered during testing
Highlight and detail any risks and assumptions identified by the team to our stakeholders
Collaborate with clients and other internal stakeholders to discuss testing results and get approval for releases
Expand our automated unit, integration, and end-to-end test suites for internal products developed for Zendesk with a focus on speed, quality, and innovation
Integrate automated testing into our Continuous Integration pipeline