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Company Website: www.egain.com
eGain Communications is a leading provider of cloud-based and on-site customer engagement software solutions. For over a decade, our solutions have helped improve customer experience, grow sales, and optimize service processes across the web, social, and phone channels. Hundreds of global enterprises rely on eGain to transform fragmented sales engagement and customer service operations into unified Customer Interaction Hubs.
eGain customer engagement solutions power digital transformation for leading brands. Our top-rated cloud applications for social, mobile, web, and contact centers help clients deliver connected customer journeys in an omnichannel world. To learn more about eGain, follow us on Facebook and Twitter, or visithttp://www.egain.com/
Eligibility :
eGain customer engagement solutions power digital transformation for leading brands. Our top-rated cloud applications for social, mobile, web, and contact centers help clients deliver connected customer journeys in an omnichannel world. To learn more about eGain, follow us on Facebook and Twitter, or visithttp://www.egain.com/
- B.E./B.Tech, M.Tech, MCA/PGDCA, B.Sc, BCA/BCS
- Experience 0 - 4 Year/s
Job Profile: Java Support Engineer
Job Description:
- Independently diagnose, troubleshoot, debug and resolve functional issues reported by customers.
- Work closely with Product Development, Professional Services, QA and Product Management in-house departments to resolve assigned customer issues within the agreed SLA.
- Provide Support to eGain Product on J2EE platform.
- Willingness to work in Application support and production support environment
- Should have ability of debugging.
- Should have ability to interact effectively with global customers and team.
Required Skills:
- Application Servers WildFly, Jetty, JBoss
- JDK JDK 8, Open JDK11
- J2EE technologies Java, JSP, JS, JMS, Servlets
- Scripts JavaScript, Angular JS
- ActiveMQ, HornetQ
- MS SQL 2014, MSSQL 2016 Standard, Enterprise
- Java, Javascript, JSP, Eclipse, Net Bean, Database
- Knowledge of Java, Javascript, JSP, Eclipse, Net Bean, Database is preferable
- Experience in various software and/or troubleshooting techniques and tools
- Strong customer orientation
- Excellent oral and written communication skill
Salary: Best In Industry
Location: Pune
Location: Pune
To apply mail your resume to vsingh@egain.com
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